Delivery & Charges
Goods will normally be dispatched within 2 working days and delivery is usually within 2-5 working days. Please note your order may arrive in multiple deliveries. Orders are not despatched on Saturdays, Sundays or English public holidays. Orders will be sent out via Royal Mail or courier and will require a signature. To make sure you receive your order promptly, please ensure someone is available to sign for your parcel.
Additional postage charges may be incurred depending on location, please see zones below. Your order will normally be delivered between 9:00am and 6:00pm Monday-Friday, please ensure you are home to accept delivery. If you instruct the delivery company to leave the goods unattended, we cannot be held responsible for loss or damage. If you should change the delivery address once the goods have been dispatched, we reserve the right to pass on any extra charges made by our carriers for redirecting your delivery.
Please inspect your goods on delivery, any goods found to be damaged or missing must be notified to the delivery driver with a note being made on their delivery note and to ourselves within 24 hours. You must keep hold of the delivery note and all the packaging.
If for reasons beyond our control we are prevented from delivering your goods, these might include accidents, breakdowns, fire, flood, storm, severe weather, acts of god, war, riot, civil commotion, malicious damage or the default of our suppliers. We will put things right as soon as we can, however we cannot be responsible where this causes a delay/ failure in delivering your goods.
Free delivery is available on orders where the goods cost more than £80.
Zones and Pricing
If you spend £80 or more, we can offer you free delivery for most of the UK. If the order is to be delivered to Zone 2 or Zone 3, we will deduct the price of standard delivery (£4.95) off your delivery charge.
|2-5 working days||Zone 1||£4.95||*See below for areas, sent signed for.|
|2-5 working days||Zone 2||£8.99||*See below for areas, sent signed for.|
|2-5 working days||Zone 3||£16.00||*See below for areas, sent signed for.|
England, Wales and parts of Scotland, excluding Highlands and Islands the zone is made up of all postcodes not mentioned in zones 2 and 3.
The Highlands and Islands of Scotland – postcodes IV, HS, KA27-28, KW, PA20-49, PA60-78, PH17-26, PH30-44, PH49-50, ZE.
ZONE 3 – Rest of World – Please email for a quote.